Legals

Carelink Health is committed to protecting your privacy and handling personal data in a transparent, lawful and secure manner. This Privacy Policy explains how we collect, use and protect personal information when you use this website or contact us.

Who we are
Carelink Health is the trading name of CCP Healthcare Ltd, registered in Ireland. We act as a data controller for personal data processed through this website.

What information we collect
We may collect and process the following types of personal data:

Contact details, such as name, email address and phone number, when you contact us or submit an enquiry
Professional information provided by healthcare professionals making referrals or enquiries
Technical information, including IP address, browser type and device information, collected through cookies and analytics tools
Any other information you choose to provide when communicating with us

We do not collect sensitive health information from patients through this website.

How and why we use your information
We process personal data only where there is a lawful basis to do so, including:

To respond to enquiries and communications
To manage professional referrals and service enquiries
To operate and improve the website
To meet legal, regulatory and governance obligations

Personal data is processed only for the purposes for which it is collected and is not used for marketing without appropriate consent.

How your data is stored and protected
Personal data is stored securely using appropriate technical and organisational measures.

Access is restricted to authorised personnel only. We take reasonable steps to protect data against unauthorised access, loss, misuse or disclosure.

Data is retained only for as long as necessary for the purposes for which it was collected, or as required by law.

Sharing of information
We do not sell or trade personal data. Information may be shared with trusted third-party service providers where necessary to operate the website or manage communications, subject to appropriate data protection safeguards.

Where third-party services are used, they are required to comply with applicable data protection laws.

Cookies and third-party services
This website uses cookies to ensure basic functionality and to understand how the site is used. Cookies may include essential cookies and analytics cookies.

Further information about cookie use, including how to manage preferences, is set out in our Cookies Policy.

Your rights
Under data protection law, you have the right to:

Access personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data, where appropriate
Restrict or object to certain processing activities
Request a copy of your data in a portable format
Lodge a complaint with the Data Protection Commission in Ireland

Contact us about data protection
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at: info@carelinkhealth.ie

Cookies Policy

This website uses cookies to ensure it functions correctly and to help us understand how it is used. Cookies are small text files stored on your device when you visit a website.

Some cookies are essential for the operation of the website and do not require consent. Other, non-essential cookies are used for purposes such as analytics and performance measurement and are only placed with your consent.

Cookie preferences are managed through the cookie preferences tab in the bottom left of the screen, which allows you to accept, reject or manage non-essential cookies at any time. You can also adjust your browser settings to control or delete cookies.

Terms of Use
This website is provided for general information purposes only. By using this website, you agree to do so lawfully and in accordance with these terms.

All content on this website, including text and logos, is the property of Carelink Health or its licensors and may not be reproduced or used without permission.

Carelink Health makes reasonable efforts to ensure the information on this website is accurate but does not guarantee its completeness or currency. To the fullest extent permitted by law, Carelink Health accepts no liability for any loss or damage arising from reliance on information contained on this website.

This website is governed by the laws of Ireland, and any disputes arising from its use shall be subject to the exclusive jurisdiction of the Irish courts.

Medical Disclaimer

The content on this website is provided for informational purposes only. It does not constitute medical advice and should not be relied upon as a substitute for consultation with a qualified healthcare professional.

Use of this website does not create a patient–clinician relationship with Carelink Health or any individual consultant. Medical care is provided only through appropriate clinical consultation and referral pathways.

Accessibility Statement

Carelink Health is committed to making this website accessible and usable for all visitors. The site has been designed and developed with accessibility in mind and is informed by recognised standards, including the Web Content Accessibility Guidelines (WCAG) 2.1.

We aim to ensure that content is clear, readable and navigable across devices and assistive technologies. Accessibility is considered as part of ongoing site development and improvement.

If you experience any difficulty accessing content on this website or require assistance, please contact us at info@carelinkhealth.ie, and we will do our best to help.